Below are answers to some of the most common questions that we have received about our program. If this information does not answer your question, please send an e-mail to info@LetsSayThanks.com. Thank you for supporting Let’s Say Thanks.
How can I submit artwork from my class?
We appreciate your interest in the program. We are not currently accepting submissions for new artwork.
Can I be a pen pal with a member of the military stationed overseas?
We cannot offer pen pal relationships, but the Web site www.AmericaSupportsYou.mil may help you locate an organization that sponsors pen pal programs with deployed servicemen and women.
How many cards can I send?
Please feel free to visit our site often and send as many cards as you wish. We only ask that you pick a different design and vary your message so that the troops receive a variety of cards.
Are cards sent to troops in Afghanistan?
Our partner organization, Give2TheTroops®, distributes care packages including our cards to troops around the globe wherever they are deployed - including Iraq, Afghanistan and Asia.
I’m a Canadian; how can I say thanks?
At this time we are unfortunately only able to send postcards to U.S. troops. We understand the desire to send support to troops from other nations and would encourage you to visit the Department of National Defense (http://www.forces.gc.ca/) for more information about similar programs taking place in Canada and other areas of the world.
I want my card to go to a specific service member. How do I get it to him or her?
Unfortunately, we are not able to mail postcards directly to individual people or addresses. Postcards sent through the site are included in care packages delivered to units currently stationed overseas by military support organization Give2TheTroops®. Please visit their Web site at www.Give2TheTroops.org for more information about having a unit address added to their distribution lists.
Why are there only card designs from children?
At this time we are focusing on designs submitted by children from across the United States. We may consider expanding the scope of artwork in the future.
How can I submit my own card design?
We've been overwhelmed with entries - the response has been truly amazing. At the moment, we're asking supporters to hold on sending new submissions while we make use of the hundreds of great designs we've received already. Please continue to check the site for updates as to when we will again open our general call for drawings. Thanks again for supporting our program.
Can Xerox confirm they received my card?
We are not able to provide individual confirmations for submissions.
Why are messages limited to 472 characters?
We understand your concern. Since we are printing the messages on postcards, space is limited to 472 characters.
Will you put me on any sort of mailing list?
No. Xerox will not use or distribute your information for any other purpose.
Can I host a card drive in my community?
Thanks for your interest in our program. At the moment, we're focusing our efforts on using the Web site instead of local card drives, but there are still a number of ways to get involved. Our partner organization, www.Give2TheTroops.org, has a list of items they're looking to include in their care packages; some people have been organizing drives to collect these items.
What about the Coast Guard?
Give2TheTroops supports all branches of the military. For more information on adding a unit to their support lists, please visit their Web site.
Can you confirm that my card was received?
We are unable to provide individual confirmations for submissions. As long as you hit the submit button and the “thank you” page came up, your message has been added to the queue for review and printing.
For general or media inquiries please e-mail us at info@letssaythanks.com
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