Jacuzzi Walk-In Tubs Review


An international company producing some of the highest quality walk-in tubs on the market. The walk-in tubs provided by Jacuzzi are manufactured in the USA, in Valdosta, Georgia.

Beginning as a family-orientated company that originated from Europe and later emigrated to the USA in the early 1900’s, Jacuzzi has led the way by being a pioneer in the field of walk-in tubs since 1956. A fabulous illustration of just how pioneering the family have been, is that in the early 1990’s, Roy Jacuzzi was inducted in to the National Kitchen & Bath Hall of Fame. This highly decorated award was for contributions to innovation and hydrotherapy in the area of home use products.

Just one example of the innovation that can be found at Jacuzzi is that they were the inventor of whirlpool jets for luxury bathing.

In-home consultation

With Jacuzzi you can receive a free in-home consultation upon filling out one of their forms on their website. Although it can be a little daunting and perhaps leave you feeling a little over committed in to purchasing a walk-in tub from a particular provider (in this case Jacuzzi), there is a strong benefit that you can take advantage of when using the in-home consultation. This benefit is that on entering your home, they can take accurate measurements for you as to ensure you receive the correct walk-in tub for your situation. This of course is on top of taking advantage of other benefits such as asking all the questions you may have at that stage.

Epsom salt compatibility

The magnesium that can be found in Epsom salt baths have been proven to help with numerous problems that users of walk-in tubs traditionally suffer from such as, arthritis pain, fibromyalgia, sleeping difficulties and sore muscles.

Jacuzzi have taken it upon themselves to display just how they are the market leader’s for walk-in tubs as their walk-in tubs are the only ones which are Epsom salt compatible.


The Jacuzzi ClearRay is an innovative water management system designed to help streamline the process of cleaning and maintenance of their walk-in tubs.


One of many innovations that Jacuzzi have produced. SmartTub is a mobile app which can be used to help monitor and control your walk-in tub.

Walk-In tubs

Jacuzzi offer two different types of walk-in tub to their customers, the two tubs are the Jacuzzi Walk-In Tub and the Finestra Bathtub. Although each walk-in tub has its own individual features, below are a list of features which come with both types of walk-in tub:

  • RapidHeat in-line heater.
  • Fast Fill.
  • Fast Drain.
  • Heated seats and heated backrests.
  • Jets designed to provide optimal massage and full body soaks.


Jacuzzi Walk-In Tub

This walk-in tub was designed to blend safety and the use of hydromassage. This walk-in bath is to replace your standard tub. If required, you are able to request other sizes rather than the standard size as to accommodate for larger users or more compact areas for where the walk-in tub would be located.

The Jacuzzi Walk-In Tub comes with ten jets as to intensify its ability to provide maximum pain relief, as well as coming with a guaranteed leak proof door that has a wide opening. The walk-in tub is also blessed with having the industry leading Fast Fill faucet which is the quickest in the industry.

Finestra Bathtub

The Finestra Bathtub is a little different to the Jacuzzi Walk-In Tub, this is because it is designed for when you choose to completely remodel a bathroom or you are in the construction phrase in regard to your bathroom. It is designed to bring comfort as displayed by the ten jets that come with it. Other features include the precision-close double seal door and various colors available (almond, oyster and white).

The following are the dimensions available to select from when purchasing a Finestra Bathtub:

  • 52” L x 30” W x 38.5” H (white only)
  • 60” L x 30” W x 39” H
  • 60” L x 36” W x 39” H

Walk-In Tub Models

When looking for different models of walk-in tubs available with Jacuzzi, you will be faced with four options, they are the Pure Air Bath, Salon Spa, Soaking Tub and the Whirlpool Bath. If you visit the Jacuzzi website you can find very in depth information on each model, from descriptions of the products themselves to their specification. This can all be found in the ‘Specification Sheets’ section on their website. Below is a brief description of each model of walk-in tub available from Jacuzzi:

Pure Air Bath$5,894 – $6,940 – This produces a gentle massage-like experience through the use of warm air bubbles. This comes with the chromotherapy light and aromatherapy system. Please note this model is not available in the size 52” L x 30” W x 38.5” H.


Salon Spa$6,845 – $8,026 – The perfect combination of the Whirlpool Bath and the Pure Air Bath. Like the Pure Air Bath, it comes with the chromotherapy light and aromatherapy system.


Soaking Tub$4,844 – $5,699 – The ultimate form of hydrotherapy.


Whirlpool Bath$5,894 – $6,940 – This model comes with massage jets as to help provide the ultimate hydrotherapy experience.

Pros of buying from Jacuzzi

When deciding to choose whether to buy your walk-in tub from Jacuzzi, there are plenty of positive reasons to move forward and do so. A selection of those reasons are listed below:

  • Both the Finestra Bathtub and the Jacuzzi Walk-In Tub have low thresholds designed for ease of entry and exit from their walk-in tubs. It also increases your safety when using their walk-in tubs.
  • The seat in Jacuzzi walk-in tubs are ADA compliant.
  • The jet power of the walk-in tubs are easily controlled by the user.
  • The controls are deliberately and conveniently placed at arm level for ease of use.
  • The walk-in tubs have RapidHeat in-line heaters to maintain the temperature of the water which is excellent for when you are sitting in the walk-in tub waiting for the bath to complete filling.
  • Ergonomic grab bar.
  • The Jacuzzi Walk-In Tub comes with the industry leading Fast Fill faucet.
  • Fast Drain technology.
  • Can choose walk-in tubs with Epsom salt compatibility.
  • ClearRay to help with cleaning and maintenance.
  • SmartTub app for helping to monitor your walk-in tub.
  • Free in-home consultations available.
  • Limited lifetime warranty.

Cons of buying from Jacuzzi

Although there are many positive reasons for buying a walk-in tub from Jacuzzi, purchasing from Jacuzzi is not for everyone as the list of reasons below will describe:

  • Lack of walk-in tub options available.
  • Website not as informative as it could be.
  • Prices extremely difficult to obtain.
  • Various levels of warranty according to the product or service.
  • Only 90 days warranty for accessories.


Jacuzzi are looking to provide a rounded complete experience for their customers and this means they provide more than just the walk-in tub themselves. In addition, once you have secured your walk-in tub, Jacuzzi will ensure you receive a professional installation from an expertly trained technician who will remove your now redundant bathtub or shower and replace it with your new walk-in tub. This will all be completed in a one day set up.


Walk-in tubs provided by Jacuzzi are not covered by Medicare.


This is something you should always consider generally when purchasing a walk-in tub, but it is absolutely essential if you do decide to purchase a walk-in tub from Jacuzzi. The reason for this is that the warranty is convoluted as it is varied according to the product or service that it is referring to. In short, warranty for the walk-in tubs themselves is limited lifetime warranty, whereas for accessories the warranty is just 90 days. There is also warranty for the labor itself, with that being covered for a variable time period of one to two years depending on the option and model the labor will be referring to.

Better Business Bureau (BBB)

Jacuzzi has earned an ‘A-‘ rating from the BBB.


In conclusion, customers who purchase a walk-in tub traditionally do so out of necessity as to allow themselves to continue living their lives with minimal assistance. With a Jacuzzi walk-in tub, this need is provided for, but their walk-in tubs are so much more. With a strong background of producing high quality, USA made luxury walk-in tubs, you can take advantage of the numerous strong features that can found with their walk-in tubs. The walk-in tubs provided by Jacuzzi allow you to bathe with happiness and confidence.